Important Notice
Following the recent upgrade of the ecommerce platform, we inform our customers that orders placed before the May 2, 2026 are not available within the new account and will therefore not be visible in the order history.
However, all data remain stored in our systems and can be retrieved upon request.
To receive assistance, obtain information on previous orders, or request documentation, we invite you to
contact our customer service department.
Important Notice
Following the recent upgrade of the ecommerce platform, we inform our customers that orders placed before the May 2, 2026 are not available within the new account and will therefore not be visible in the order history.
However, all data remain stored in our systems and can be retrieved upon request.
To receive assistance, obtain information on previous orders, or request documentation, we invite you to
contact our customer service department.
Important Notice
Following the recent upgrade of the ecommerce platform, we inform our customers that orders placed before the May 2, 2026 are not available within the new account and will therefore not be visible in the order history.
However, all data remain stored in our systems and can be retrieved upon request.
To receive assistance, obtain information on previous orders, or request documentation, we invite you to
contact our customer service department.
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